The second you formulated your business plan, you started to dread “the moment.” Every entrepreneur, just like yourself, has to face this difficult question sooner or later: “Is it time to hire my first employee?” Instead of enduring sleepless nights stressing over the thought, try looking at things from a positive perspective. This simply means that your cleaning business has finally lifted off and that you are ready to venture towards new horizons with an actual team by your side!

Let the Hiring Process Commence!
While it’s tempting to be a one-man army and keep the revenue all to yourself, hiring an employee can really help you take things up a notch and open doors to other lucrative opportunities for your cleaning business. It might be time to hire your first employee, if (and these apply to all businesses:

You are turning away new clients.

Turning away new clients can be the single, worst mistake that you can ever make as an entrepreneur. This is usually done because of the unmanageable workload, which you could easily have handled with an extra hand to help you out. So, if you’ve recently turned away a client or two for the same reason, it might be time to look for your first employee.

You are missing out on new business opportunities.

Chances are that you have identified new, lucrative opportunities to expand your business. But, it’s next to impossible to open those doors alone, because of other responsibilities that need your constant attention. If that’s the case, then think about all of the revenue which you are missing out on and whether getting a new employee would help change things.

Your clients are not satisfied.

If your clients have been complaining a lot lately about your inadequate efficiency and standards, then it might be because you are unable to manage everything on your own. Start looking for the right person to fit the role and work on those two factors.

Before hiring, ask yourself these questions!
In business, the answers aren’t usually straightforward. So, before jumping to a solid conclusion, there are a lot of things that you need to consider. Since this is your first time hiring someone, it’s completely normal for scary thoughts like “what if I hire the wrong person?” and “what if I’m unable to manage the new employee?” to run through your head. But, before anything else, you need to calm your mind, take some deep breaths, and ask yourself these 3 questions:

  1. Am I just looking for someone to ease a TEMPORARY stressful time?
  2. Am I unsure about what exactly the new employee will do?
  3. Am I hiring just for the sake of having someone to ‘control?’

If you said YES to these questions, then it might not be the perfect time to hire! As mentioned above, you need to consider a lot of factors before taking a decision. If the storm is only temporary and you just need someone to embrace, then you’re better off alone. Avoid going through the trouble of hiring a new employee if you are just going to sack them later on when the storm has passed and you no longer need them. So, take your time to think about what you are going to do next and utilize your potential effectively.

I am an entrepreneur, wife, and a mother of two girls.  After immigrating from Bosnia to USA 20 years ago, I went to school and worked in accounting and human resources for 10+ years.  In 2012 I started a house cleaning company – BA House Cleaning.  It is now the top-rated maid service in the East Bay Area of San Francisco, employing 18+ people and servicing over 1000+ clients.

I started Service Roller, after spending years of hopping form one software to another only to find out that its missing a functionality that my cleaning business could not thrive without.  So I decided to have a software built just for BA House Cleaning.  After being approached by many cleaning business owners questioning our online booking platform, I learned that many other cleaning businesses are having the same issues I once had and Service Roller was born.

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