I am an entrepreneur, wife, and a mother of two girls.  After immigrating from Bosnia to USA 20 years ago, I went to school and worked in accounting and human resources for 10+ years.  In 2012 I started a house cleaning company – BA House Cleaning.  It is now the top-rated maid service in the East Bay Area of San Francisco, employing 18+ people and servicing over 1000+ clients. I started Service Roller, after spending years of hopping form one software to another only to find out that its missing a functionality that my cleaning business could not thrive without.  So I decided to have a software built just for BA House Cleaning.  After being approached by many cleaning business owners questioning our online booking platform, I learned that many other cleaning businesses are having the same issues I once had and Service Roller was born.

house cleaning postcard

My first direct mail marketing journey

At BA House Cleaning we’ve never done direct marketing, other than our cleaners passing out flyers to neighboring homes after their cleanings. For a while now I’ve been curious about direct mail.  Every month I get a brochure from a local franchise and if it doesn’t work, they would not continue to mail them.  I know …

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hiring cleaners

How to hire cleaners for your cleaning company

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_image _builder_version=”3.10.1″ src=”https://serviceroller.com/wp-content/uploads/2019/01/hiring-image.jpg” /][et_pb_text _builder_version=”3.10.1″] Everyone in a cleaning business knows how important it is to hire only qualified and reliable cleaning staff. Over the years our company tried different methods of recruiting in order to make this process as optimal as possible. And lately we came up with what we consider to …

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where to buy bulk cleaning supplies

Where Do I Buy My Cleaning Supplies?

Running a cleaning business smoothly can be tough, especially when it comes to managing your cleaning supplies. Some clients prefer to provide their own materials due to concerns about allergic reactions to certain products. However, others expect the cleaning service to bring the supplies because, after all, they are paying to get their house or …

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how much to charge for cleaning

How Much Should I Charge for Cleaning?

One of the greatest things about cleaning businesses is that anyone can start them. However, setting the right prices for your services can be a challenge. If you find out the answer to the golden question, “How much should I charge for cleaning?” before officially launching your business, you will be a star. You neither …

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How to Train Your Virtual Office Staff

We all keep hearing of “virtual offices” and how they are slowly transforming the way we perceive organizations but what exactly is the fuss all about? For one, the concept of a virtual office is in the name – there’s no need for your workforce to have close physical proximity. Advanced applications and the availability …

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How to Efficiently Manage the Virtual Office Staff for Your Cleaning Business

From time to time, its important to just sit back and be thankful for being born in the age of technology. Thanks to the ever-growing communication technologies and advanced software, we are able to access limitless information and even run multi-million dollar businesses from the palms of our hands. Employers are taking advantage of modern …

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Is It Time to Hire Your First Employee?

The second you formulated your business plan, you started to dread “the moment.” Every entrepreneur, just like yourself, has to face this difficult question sooner or later: “Is it time to hire my first employee?” Instead of enduring sleepless nights stressing over the thought, try looking at things from a positive perspective. This simply means …

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how much to charge for cleaning

How much should I charge for cleaning

This is a question that almost every new cleaning business owner asks and it is not an easy one to answer. The true answer is it depends. It depends on many different factors but mainly your geographic location. A cleaning company in San Francisco will be charging much more than a cleaning company in Memphis, …

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